University of South Australia
Aleicia Shekhar is the Deputy Director: International Systems and Operations at the University of South Australia. She is responsible for the admissions, enquiries, compliance, global digital recruitment, information systems and business analysis functions and teams in the international office. Aleicia monitors and implements the overarching strategic implementation and improvement of systems and processes for these international office functions. She also has oversight of the management of reporting, evaluation requirements, relationship management and customer service. Since commencing in her role in August 2015, Aleicia has completely transformed the international admissions function through the implementation of a new admissions system and has also led the insourcing and expansion of the international enquiries and conversion function through the implementation of a new CRM. Throughout her 13 years in the international education industry, Aleicia has held various admissions and compliance management roles at Griffith University, the University of Southern Queensland and the Union Institute of Language, English College.